Privacy
Privacy policy
We collect only the information needed to respond, manage membership, verify payments, and maintain accountable organizational records.
Information we collect
Depending on the service, this may include your name, phone number, email, general location, counseling concern, membership details, and payment evidence.
Why we use it
We use information to contact you, provide guidance, review membership applications, verify payments, prevent duplicates and fraud, and maintain required audit records.
Who can access it
Private counseling and payment information is limited to authorized staff with the appropriate role. Public member pages show only fields approved for publication.
Storage and retention
Records are retained according to the organization’s approved retention period: 12 months. Some membership-number and approval audit records may be retained longer to prevent number reuse and protect organizational integrity.
Your choices
You may ask the organization to correct inaccurate information or explain how your information is being used. Legal and audit requirements may limit deletion of some records.
Safety
Never submit passwords, OTPs, bank PINs, or unnecessary identity documents. The website does not request these details.